The second-hand marketplace Members Voice Displeasure Over Size Updates
Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.
The popular resale platform has updated its measurement guidelines for women's and children's garments without notifying all shoppers about the modification.
Social Media Reaction
Numerous buyers and vendors are posting online claiming that product pages now present a modified sizing category than originally posted due to the recalibration.
The company said the updated approach better aligns with comparable marketplaces.
It has advised users to examine their items and manually change the size if necessary, which has left users frustrated.
Measurement Approach Updates
Previously, the measurements included a single numeric size and a letter, such as S/8 or M/10.
The new system has an alphabetical indicator and numerical range for example S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size used to be a 12 but is now a UK 16-18.
User Stories
A fashion influencer, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Stephanie Gallen, located in Scotland, explained products she uploaded featuring size 14 markings were displaying on the service as measurements 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she explained.
Manual Updates
Another shopper, from Derby, stated she felt frustrated by the change as she had to manually change the sizes on "every single listing".
"Personally, this is quite irritating, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she explained.
Platform Context
The platform boasts over 100 million members, with 18 million British users.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This represents another occasion when a surprising modification to the app has proved unpopular: last year, the service retracted a modification to its shipping options following member complaints.
